September 26, 2025
Whole-person healthcare is the standard for best patient outcomes. When doctors and specialists that treat a patient share information, patient health is treated from many angles: body, mind, and soul. That’s why whole-person healthcare is quickly becoming the standard of care at many organizations, like Fraser.
Sharing records and information improves client care
“The goal of whole-person healthcare is to see the whole patient — not just one part —and to improve all aspects of you and your family’s health,” says Maddie Cole, Fraser RN Supervisor of Health Screening and Monitoring.
That means integrating mental health, primary care, education, and community-based services to provide the best outcomes for people with multiple healthcare needs. Healthcare providers can do this by sharing your health information with your other care providers.
Maddie manages Fraser’s Health Screening and Monitoring program, a registered nurse team. The team provides Fraser clients with a health information exchange form, which allows RNs at Fraser to virtually share information with Fraser therapists, along with your primary care providers and other healthcare professionals. Both the Fraser team and your other medical providers can then review charts and have access to updated information regarding your treatment and care.
“It also allows individual nurses to help families talk to their primary about certain things they may be nervous to talk about or are uncertain how to explain,” says Maddie.
Catch issues early and prevent bigger problems
Fraser health screenings also help with early detection. Maddie says they can more closely watch clients with Type 2 diabetes by regularly giving them A1C tests to monitor their blood sugar and ensure all is well. She says they’ve also been making sure individuals are regularly being tested for viral hepatitis and HIV, particularly in high-risk populations.
More healthcare knowledge improves diagnosis and treatment
A member of the Health Screening and Monitoring program is also always involved in a Fraser client’s initial assessment. During a Fraser initial assessment, you meet with a clinician for up to 2.5 hours via one or two telehealth visits. Then, you receive a broad diagnosis for treatment, which may include recommendations for services or referrals for more testing.
“During an initial assessment, RNs bring up different topics that we’re noticing that others might not. Maybe a parent is reporting that their child is having chronic stomachaches, and we would suggest that this can be a symptom of anxiety and depression in young children. So, we provide different perspectives and knowledge than our colleagues,” says Maddie.
Partnering with more departments offers more resources and more expertise
Maddie says the nurses often refer individuals to Fraser’s Care Coordination team. “Our care coordination team is the best,” says Maddie. “The care coordinators can get individuals and families access to so many resources, like financial help, safety resources, and even something like a car. They also know where families can look for better support.”
You can reach a care coordinator by calling the Fraser Hope Line at 612-446-HOPE (4673) or emailing fraserhopeline@fraser.org. The phone line is open Monday through Friday, from 9 a.m. to 5 p.m. You do not need to be a current Fraser client to call.
Maddie also believes that partnering with different healthcare providers has made her better at her job.
“I enjoy that I learn a lot from other teams. In nursing school, we studied mental health for a little bit,” says Maddie. “At Fraser, we provide so many different types of therapies, so I’m constantly learning from the clinicians. When we meet new people, we all work together to see what we can do to help them.”