Case Manager - Developmental Disabilities


Provide client-centered case management services to individuals receiving services funded by the DD waiver.


1. Coordinate client intake and discharges, within set parameters and timelines.

2. Visit clients at least twice annually in accordance with waiver-specific rules.

3. Ensure client’s right to privacy and appropriate confidentiality when private health information is released to others.

4. Maintain positive, open, and respectful communication with clients, families, providers, county representatives, and Fraser staff.

5. Maintain billable time as directed by Case Management Program Manager.

6. Monitor changes in regulations in case management and waiver funding, and modify services to meet those changes. Follow all county and state procedures.

7. Seek out and remain abreast of changes to resources and service options for clients, and inform the client of those resources and options, in order to maximize care and minimize institutional placement.

8. Administer a comprehensive assessment of each client’s healthcare, social, housing, educational, vocational and other service needs and preferences.

9. Explore service options to meet clients assessed needs and make referrals to providers of medical, social, financial, housing, and other related services and supports.

10. Ensure financial authorizations and provider contracts are in place.

11. Collaborate with other professionals such as physicians, mental health professional, special education/IDT teams as needed, in order to develop and update Individual Service Plans (ISPs) or Community Support Plans (CSPs) for each client.

12. Supply each service provider a copy of the client’s ISP or CSP and ensure provider understanding of that plan.

13. Monitor the health and safety needs of each client and intervene as necessary to ensure those needs are met.

14. Monitor services provided to the client to evaluate the effectiveness in meeting needs.

15. Monitor waiver budgets to ensure appropriate service utilization and report any over- or under-spending issues to Case Management Program Manager.

16. Accurately document services delivered and submit all billing to the Accounting department as directed. Documentation should include all face-to-face and indirect interactions or written correspondence with the client, potential providers, county, and Fraser personnel.


1. BA/BS in social work, special education, psychology, nursing, human services or other related fields required.

2. Two years of full time work experience with individuals with special needs required.

3. QDDP qualification required.

4. Valid Minnesota Driver’s License with acceptable driving record required.


1. One to two years of experience working in service coordination or case management preferred.

2. Social Work licensure preferred.

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